Privacy Policy

When talking to a psychologist, it is essential that you can speak openly without worrying that others will find out. Fortunately, there is something called 'professional secrecy'. This means that psychologists must keep everything you tell them confidential. This is laid down in rules and laws that psychologists must adhere to. 

Sometimes it may be necessary to talk to others about your treatment. For example, if the psychologist wants to inform your general practitioner about your treatment. Or if an institution such as the UWV requests information. For this, your permission will be asked first. This ensures that when you talk to a psychologist, you can do so confidently, knowing that your private story remains safe between you and the psychologist. 

Identity verification and billing for health insurance 

To establish your identity, you will be asked for an identity document such as an ID card, passport, or driver's license. Your personal and insurance details must be stated on the invoice you receive for reimbursement by your health insurance. If you are registered with 1NP for treatment, they will send the invoice to your health insurance directly. 

Protection of your data 

Your data is stored in a secured file. This file includes digital notes (kept on a secure computer) and sometimes personal, handwritten notes from the  sessions by the therapist. Handwritten notes are kept in a safe place in the therapist's practice room. After the treatment, these are scanned without an internet connection and stored in your digital file. Work notes are not accessible to the client. 

Retention period and your rights 

Your file has a statutory retention period of 15 years from the last treatment. You have the right to access your data, request to modify them, and (partially) delete them, provided that this does not infringe on the privacy of others and is in line with 'good professional practice'. 

Breaking Confidentiality 

Folllowing the law, since 2013 care providers are obliged to use the reporting code for domestic violence and child abuse, in which situations may arise where professional secrecy must be broken. This may also be necessary in particular cases if it is legally required for a psychologist, such as in cases of acute concerns for someone's safety. This will only be considered after thorough consideration.